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Our
Clients
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challenges require client-specific solutions. |
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Small and midsize businesses are complex.
Rarely does a single solution, no matter how integrated
or streamlined,
fit all organizations. In this class of business,
"canned" or packaged functional and technical
solutions, while seemingly less risky and often easier for
consultants to implement, are not always the most
effective solutions for every company or business
situation.
It's not uncommon for
small companies to change their business
operations to match a one-size-fits-all solution
that may have worked before for some other company
that's "just like yours, but slightly
different." A costly approach for sure, and
the reason why so many business re-engineering
projects fail.
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At ProScouts, we understand the special needs of smaller
businesses.
Our
clients: Growing, established companies
in PA with 10-200 employees, niche
products and services, and razor-thin operating margins. |

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Different solutions - same
positive results
Companies generating $500,000 annually
have different service needs from those producing $5
million.
With clients on both ends of the spectrum, we know what strategies work when and with
which types of organizations.
And
while other firms are married - either through contract
or consulting habit - to certain, bundled solutions; we
offer our clients unpackaged and customized technical,
operational and functional services that can be integrated
into their current operations quickly, seamlessly and
cost-effectively.
With us, it's a
partnership
ProScouts
consultants work onsite, side-by-side with clients
to show our commitment to their success and to make sure
we're meeting their needs every day.
We provide the services,
resources and tools that give these small and midsize
businesses a competitive advantage without
overloading their budgets.
At the start of every
engagement, we make sure we have a thorough
understanding of our clients' business objectives;
their financial, operational and technical
limitations; and a detailed plan for getting the
people who do the work what they need to get the
job done.
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more information. To
find out more about our broad range of customized
solutions and ways we can help you increase
productivity and service levels, please call
206.339.4539.
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ProScouts
Success Story - Client A32 |
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Situation
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| Commercial painting
company with several high-profile clients decided
to expand year-round, full-service business 20% by:
(1) increasing the number of out-of-season bid
notifications received; and (2) improving the
ratio of jobs won to the number of proposals
submitted. |
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| Challenge |
| 16-person firm, with
three full-time office staffers; 12 seasonal
employees; and no marketing
pipeline, online presence or system for responding quickly
to RFPs. |
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| ProScouts
Solution |
Branded
company. Created marketing campaign focused on
central message that stressed firm's client list, expertise,
mid-level rates and on-demand services.
Created
marketing collateral. Designed
corporate-grade brochures, mailers,
postcards and other print media; and developed
easy-to-use templates for composing professional proposals, sales letters and
other documents quickly.
Built
website. Combined images of completed marquee
jobs, in Flash movie format, with industry news, FAQs and
an online
request form to allow prospects to get additional
info about the company and to send bid
notifications 24/7.
Developed bid tracking
system. Used Microsoft Office software
suite to create custom system for tracking bid
submissions, requests for additional information,
key follow-up dates, sponsor notes and other data. Trained staff.
Provided task-specific instruction in MS
Access, Project, Excel, Flash, and HTML to
allow client to manage systems and update
marketing materials and website independently. |
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| Impact |
- Pipeline with 350+
qualified leads.
- Notifications up
400% (1st qtr).
- Bid development time
down 70%.
- Contract awards doubled.
- Cumbersome and
inefficient paper tracking process eliminated.
- Jobs lost or untracked
since ProScouts' implementation: zero.
- Staff stress down,
morale up on projects that require
bidding.
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